What We Do

• Provide login information to students and employees
• Answer navigational questions
• Answer processing questions
• Troubleshoot printing problems from CMS
• Troubleshoot basic software problems within Webex, CMS/MySJSU, FTS, CFS, Google Apps (email, Google Drive, Google Calendar),  and the CFS Data Warehouse
• Provide training information to employees related to Next Gen Technology
• Collaborate with subject matter experts for various technology systems to answer questions and resolve issues.