SJSUOne

SJSUOne ID and Password

SJSUOne is a password consolidation system. An SJSUOne account is a university access account available to all current faculty, staff and students at San José State. You can use your SJSUOne username and password to log in to most SJSU applications on campus, including the SJSU wireless network, SJSU email and MySJSU. SJSUOne is developed and maintained by Identity & Information Security.

First-Time Users

As a first time user, you must Set Your Password before you can log in. Accounts have been created for all current faculty, staff and students. Your SJSUOne account is automatically created and removed based on MySJSU records.

Lost Passwords

Should you ever forget your password, you'll be able to reset it by using the Password Reset tool.

Expired Passwords

Passwords expire every 180 days. If your password expires, you can still log in in to SJSUOne Account Management using your current (expired) password and it will prompt you to change your password. For more information, see SJSUOne Expired Passwords.


Getting Help

If you need assistance, contact the IT Help Desk at ithelpdesk@sjsu.edu or 408-924-1530. For more information on how we can help, see Technical Assistance.