Web & Video Conferencing - TelePrescence

Service Description

Information Technology Services (ITS) provides TelePresence which allows people to feel as if they are present at a remote meeting with people from another location.  This technology works over the Web and allows instructors to bring external professors, industry experts, and other participants to their classroom electronically.

Who can use the service?

Students, Faculty and Staff.

What is included?

  • Meet and interact with anyone, anywhere, anytime
  • Collaborate real time by sharing applications, presentations, documents and your PC desktop
  • Bring together people without travel time and expense
  • Work with teams from different places all over the world – all that is needed is Internet access
  • View meeting participants in high-quality video
  • Record meetings for future reference and training
  • Download the mobile WebEx app and you can start or join a meeting anywhere through your mobile phone!

How do I get this service?

Web & Video Conferencing - TelePresence is available via self service by using the SmartScheduler.

What operating systems are compatible with this service?

  • Windows
  • Macintosh
  • Linux
  • Apple IOS devices
  • Android devices

What browsers are compatible with this service?

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Internet Explorer

How long does it take to get the service?

This is a self-service resource available via the SmartScheduler.

How do I get support?

Support for this service is provided Monday through Friday, during operating hours through the IT Services Help Desk.

Costs

TelePresence is an IT Services Baseline service and is offered at no additional cost to the Campus Community.

Additional Links

Telepresence Guides and Videos

Teaching with TelePresence [PDF]

Teaching with TelePresence [Video]

Teaching with Technology at SJSU [Video]