Document Imaging and Workflow Automation

Service Description

Information Technology (Information Technology) provides an electronic document management system, a virtual file cabinet in which you can store word processor documents, spreadsheets, PDF files, images, and other business files. It stores your electronic documents along with metadata, or information about your documents, to help you find and retrieve them easily.

OnBase by Hyland is used to deliver this service.

Who can use the service?

Services are available for departments across the campus that would like to automate existing business processes using document imaging and workflow. 

What is included?

Document Imaging and Workflow offers a range of services to manage documents:

  • Paper Documents

    Extract data from paper documents using a scanner. Capture data where it is received and avoid wasting time and money sending documents from one location to another.
  • Electronic Files

    Digitize and store paper documents. Gather data from electronic files using any application, such as email, FTP, etc.
  • Document Composition

    Automatically generate documents such as letters, statements and emails in response to business decisions.
  • Document Distribution

    Disseminate generated documents to recipients via letter, email, or fax.
  • Workflow

    Streamline and automate any business processes that involve inputting or processing data. Transfer documents or data from one step/person to another.
  • Integration

    Integrate with other information systems, such as FTS and CFS, to pull data into OnBase. 

How do I get this service?

For assistance with business requirements, please contact the Information Technology Help Desk for new document imaging and workflow requests.

What operating systems are compatible with this service?

  • Windows 7
  • Windows 10

What browsers are compatible with this service? 

  • Chrome Version 60.0.3112
  • Microsoft Internet Explorer Intel 32 bit Windows 11.0 IE11
  • Firefox Version 54.0
  • Safari Version 10.1.2

How long does it take to get the service?

OnBase projects are custom designed and developed for each requirement, please contact IT Help Desk to request on OnBase evaluation of your needs. 

How do I get support?

Support for this service is provided Monday through Friday, during operating hours through the Information Technology Help Desk.


Document Imaging and Workflow automation is an Information Technology Baseline service and is offered at no additional cost for all state and self-funded departments.