Application Development and Integration

Service Description

Information Technology Services (ITS) provides application development and integration that can be used to meet unique business needs, add critical functionality, improve processes, facilitate communication, and provide tools for teaching and learning. 

Integration services are the linking of one or more applications together via software to exchange or provide data or processes. 

Who can use the service?

Faculty and Administrative Staff.

What is included?

Evaluation of business needs, identification of approaches to solution and development resources for integration with SJSU's Student Information System CMS (Oracle PeopleSoft) or custom app development.

How do I get this service?

PeopleSoft Application Development & Integration

Please work with your department's functional analyst to get your business needs articulated. This service relies on your functional analyst having an understanding of the business needs that are trying to be achieved. For assistance with finalizing business requirements, please email IT Help Desk. Your functional analyst will work on getting your request approved and prioritized before submitting a request on your behalf to the administrative programming team using the request for enhancement form.

All other Application Development & Integration

Please work with your department's functional analyst to get your business needs articulated. This service relies on your functional analyst having an understanding of the business needs that are trying to be achieved. For assistance with finalizing business requirements, please email IT Help Desk.

How long does it take to get the service?

Initial response to request within 5 business days, once initial meetings are held timeline will be established based on scope, priority and available resources.

How do I get support?

Support for this service is provided Monday through Friday, during operating hours through the IT Services Help Desk.

Costs

Applications Development and Integrations is an IT Services Baseline service and is offered at no additional cost to the Campus Community.  There may be additional costs to acquire vendor provided services.