Virtual Desktop Infrastructure

Service Description

Information Technology (Information Technology) offers Virtual Desktop Infrastructure (VDI) clients and virtual machines. VDI provides consistent, centrally-managed Windows computers which run on efficient, high-density server clusters rather than locally-configured hardware. VDI’s primary benefit is that desktops can be configured, managed, and updated en masse rather than individually.

Who can use the service?

Campus labs and shared-use stations.

What is included?

A VDI deployment includes zero-client endpoint terminals (Dell P25), a pool of non-persistent virtual PCs which users connect to from the endpoint terminals, and Active Directory group policy consultation and implementation to tailor the virtual machines to the requirements of your use case.

Current VDI configuration:

  • Windows 7, 32-bit
  • Microsoft Office Pro Plus 2010
  • Google Chrome
  • Mozilla Firefox

How do I get this service?

To request service for VDI, please contact the Information Technology Help Desk.

How long does it take to get the service?

The time required for a VDI deployment varies depending on use case. Use cases which fit within the existing configuration can be provisioned in a matter of hours.

How do I get support?

Support for this service is provided Monday through Friday, during operating hours through the Information Technology Help Desk.


VDI is an Information Technology Baseline service and is offered at no additional cost for all state and self-funded and auxiliary departments who opt into the workstation refresh program.

Additional Links

What is Virtual Desktop Infrastructure (VDI)? [Video]