SJSUOne Expired Passwords
Passwords Expire Every 180 Days
If 180 days pass before you change your password, that password will expire and you will be unable to log into any system using your SJSUOne account.
If this happens, you will need to reset your password. You can still log in in to the SJSUOne Account Management system using your current (expired) password and it will prompt you to change your password.
Problems Logging In?
If, when logging into SJSUOne Account Management, you receive the message Your credentials are invalid, you may reset your password by clicking on the Having trouble with your password? link in the Login panel. You will need to validate your identity before setting a new password.
For more support information, see SJSUOne FAQ.