Remove a Hold

  1. Click the MySJSU Sign In link, and then enter your SJSU ID and password
  2. From the Main Menu, navigate to Campus Community > Service Indicators (Student) > Manage Service Indicators
    The Manage Service Indicator search page displays
  3. Enter the search criteria, such as:
    • SJSU ID
    • Last Name
    • First Name
    • National ID (SSN)
  4. Click Search
    The Manage Service Indicators page displays
  5. From the Service Indicator Code field, locate the Service Indicator that you want to remove
  6. Click the link of the indicator you want to remove
    The Edit Service Indicator page displays
  7. Click Release
    The system asks you to verify that you want to release this Service Indicator
  8. Click OK