Browser Guides & Videos

About Our Tutorials

Our online tutorials are categorized by subject to help you find what you need.

Note: All of our online tutorials open in a new window.

Quick Steps

Quick Steps are web pages that contain just the basic navigational steps to complete a process.

Videos

All our YouTube videos are quick demonstrations where you can watch all the steps to complete a process.


Related Links

Clear Your Web Browser’s Cache and Cookies

Your web browser maintains a local copy of web pages that you’ve visited (the ‘cache’) and files containing information about your connections to various websites (‘cookies’).

It is sometimes necessary to manually empty your web browser’s cache and/or delete the cookie files in order to resolve problems.

Each browser handles clearing its cache and cookies independently. For instructions on how to clear your cache and cookies for a specific browser, see the links below:

Title Quick Steps Video
Apple Safari Apple Safari: Clear Cache And Cookies (quick steps)  
Cookie Overload—Windows   Cookie Overload for windows (video)
Cookie Overload—Macintosh   Cookie Overload for Macintosh (video)
Google Chrome Google Chrome: Clear Cache And Cookies (quick steps)  
Microsoft Internet Explorer Microsoft Internet Explorer: Clear Cache And Cookies (quick steps)  
Mozilla Firefox—Clear Cache Mozilla Firefox—Clear Cache (quick steps)  
Mozilla Firefox—Delete Cookies Mozilla Firefox—Delete Cookies (quick steps)  


Manage Your Web Browser’s Pop-Up Blocker

Most web browsers come with a pop-up blocking feature enabled by default. Some systems use pop-up windows for legitimate purposes and require that the browser’s pop-up blocker be disabled or configured to allow pop-ups from the relevant sites(s).

Each browser handles pop-up blocking independently. For instructions on how to manage a specific browser’s pop-up blocker settings, see the links below:

Title Quick Steps
Apple Safari Use a Pop-Up Blocker with Apple Safari (quick steps)
Google Chrome Use a Pop-Up Blocker with Google Chrome (quick steps)
Microsoft Internet Explorer Use a Pop-Up Blocker with Microsoft Internet Explorer (quick steps)
Mozilla Firefox Use a Pop-Up Blocker with Mozilla Firefox (quick steps)