Policies & Standards
This section includes all IT policies, guidelines, best practices, standards and service level agreements.
These best practices help prevent inappropriate disclosure (intentional or accidental) of confidential information, which can lead to fraud or identity theft.
These standards are for technical staff and contractors and include information about wiring, quality assurance, products and installation standards.
These best practices include advice for using email, managing attachments, managing junk mail, and what to do when you're away from campus.
This protocol explains what to do if you discover an information or data security breach.
Governed by the Institutional Data Management Counsel, the Information Classification and Handling Standard defines the requirements for assigning, maintaining classification settings, and handling sensitive information for all SJSU’s computer and communication system information, with the goal of safeguarding the confidentiality, integrity, and availability of information stored, processed, and transmitted by SJSU.
Information security is governed by SJSU’s Information Security Program [docx]. To help safeguard and secure campus information, all users and departments are required to adhere to these policies and standards or to request an exception.
These agreements contain information for technical staff about submitting requests for new patch cord installations in campus network closets.
The policy was implemented to minimize the number of software vulnerabilities on telecommunications and network-connected computer information systems.
This policy is intended to define, promote and encourage responsible use of CSU and campus information assets on the campuses and among members of the campus community.
Follow these guidelines to keep your computer safe and prevent it from becoming compromised.
Device configurations for PC deskktop Workstations, Mac desktop workstations, mobile tablets, and monitors.
These guidelines describe student responsibilities in the use of their SJSU email accounts, and for reading and heeding email sent to them.
These standards are for technical staff and include information about the installation of telecommunications equipment on campus.
These standards are for technical staff and include information about the installation of telephones on campus.
These rules and policies define prohibitions and considerations for personal use of state telephones.
Specifications for the purchase of workstation hardware purchased by operational-fund, self-support and auxiliary units.