Desktop Support Services

Contact Us

Desktop Support Services

One Washington Square
San Jose, CA 95192-0042

IT Help Desk


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Desktop Support

We provide desktop, server and networking support to computer users within the following divisions:

  • Division of Administration and Finance (Entire Division)
  • Division of University Athletics (Entire Division)
  • International Programs and Services
  • Office of the President

ERP Services

We provide centralized job scheduling in PeopleSoft, as well as security administration for PeopleSoft and related business systems.

Our Services

Service Level Agreements

Each service group has agreed to a Service Level Agreement that defines permissible uses of the desktop computer systems, customer and support personnel responsibilities.

If you are uncertain about the SLA and which services are provided by this group vs. the staff at the computer center, please read the SLA.

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