About IT Services
Our Vision & Direction
Our objectives are customer-centered and service-oriented. Our focus is SJSU’s needs, and its vision stated in the SJSU Strategic Plan: Vision 2017 and the draft SJSU Academic Plan 2017.
For more information, view IT Services Vision and Direction.
We are a cohesive group of IT professionals working collaboratively as a trusted and respected partner in the campus community to advance San Jose State's mission. We support SJSU by providing effective, efficient computing infrastructure and integrated technology services to maximize user collaboration while protecting SJSU information resources.
WHAT WE DO
Our services include a help desk (Information Support Services), employee training, desktop support for employees, Google apps support, voice (telephone, etc.) services, website services, information security, PeopleSoft security/job scheduling, application programming, CMS business systems/databases, network infrastructure support, database administration, imaging consultation/implementation, programming/user consultation and server management. To browse the complete list of our services, view Services.
To learn more about each department within ITS and to see our organization chart, view Our Organization.
Getting Help & Training
System Availability & Maintenance
For up-to-date information about system availability, maintenance and downtime schedules, view System Downtime.
Please submit an SJSU iSupport ticket and let us know what we can do for you.